1. How accurate is GPS?

GPS satellites broadcast their signals in space with a certain accuracy, but what you receive depends on additional factors, including satellite geometry, signal blockage, atmospheric conditions, and receiver GPS design features/quality.

2. Is your GPS Device approved by the government?

Yes, it is Made in India Device and approved by ARAI & iCAT (Gagan-01).

3. Can we check the records of my GPS device?

Yes, we have solid-state storage of up to 60,000 records, you can check the past 60 days’ Record.

4. Why we need to install AIS 140 GPS Device?

Because as per the government guidelines, after 2022 it is mandatory to use AIS 140 GPS Tracker in all commercial vehicles.

5. What is the use of the SOS Panic button?

Under the AIS 140, Government has kept the SOS Panic button mandatory for emergency help. Pressing the SOS button is equivalent to alerting the authorities or user’s chosen individual, about the device’s current location.

6. What happens after one year of usage?

It works as a Yearly Subscription, every year you have to Renew the Software and Sim before expiration for hassle-free service.

7. How can I track my vehicle in real-time?

We will provide a user-friendly application that works on Android, iOS & Web. You can check your vehicle’s movement in real-time with one click.

8. How can I install the device after purchasing it?

You can install the device according to the instructions given by our Relationship Manager or Support Team.

9. Where I can contact for any help with my Product or Service?

You can contact your account manager (For Registered Users) or call on our number given on the website. You can also write us at support@whitesharkinfotech.com to creating the new Support Ticket.

10. What if my GPS Application is not working?

It Happens when the device is not connected to the internet. Please update your Application from the App/Play Store for the Latest Version. If the problem persists, kindly contact our Support team for a better resolution

11. What if the carrier network is not available in various locations?

Don’t worry, the device will be working, and once it comes into the network its starts sharing data.